Site Terms & Conditions

Warranty Terms

All non-DVD products sold via this website include a 12 Month Limited Liability Manufacturing Warranty, which is effective from the date of payment.   Warranty only covers damage caused by faulty workmanship or in the case of the DVD’s, faulty recording process.  In the event of a faulty DVD, the claim must be made within 60 days of payment in order to have the product replaced or refunded. 

Damage caused by misuse, weather exposure, water or other elements are not grounds for a replacement or a refund. 

The decision to replace or refund will be at the sole discretion of Hervey Bay Downunder.  Postage costs will not be refunded in the event a decision is made to refund.

If the customer wishes to organise delivery/freight insurance, this can be organised by contacting me directly using my Contact Form.

Limited Liability

Notwithstanding any liability under the trade practices Act, no information on this website should be relied upon for navigational purposes.

All information on this website is considered general in nature and should be used as a guide only.  Hervey Bay Downunder will not accept any liability claims made against it, what so ever, for any person or persons relying on any information contained on this website and across the entire domain.  By making use of any information contained on this website, you agree to be bound by these terms and conditions. 

The maximum liable claim you may make against Hervey Bay Downunder is $5.00 Australian dollars.